Delivery Methods

Instant Device rider preparing offer convenient door to door delivery at an affordable rate

At Instant Device, we understand that every customer’s situation is different. Whether you’re in Nairobi CBD, upcountry, or across the border, we’ve built delivery methods that ensure you get your order quickly, safely, and without unnecessary cost.

1. CBD Errand Runs (Ksh 100 Only)

If you’re within Nairobi CBD, enjoy quick handovers at any point within the CBD at a flat fee of Ksh100.

We’re based at Accra Trade Center, so you can request a quick dispatch to your preferred CBD pickup point, perfect for customers looking for speed and affordability.

Benefits

  • Fastest delivery option
  • Very cost-friendly (Ksh100 flat)
  • Flexible pickup points within the CBD
  • Ideal for customers already within town

2. Out-of-Town Courier Drop-Off (Your Preferred SACCO/Bus)

If you’re outside Nairobi, we save you time by dropping your package at any courier or SACCO you prefer.

We work daily with: Easy Coach, 2NK, Mololine, Wahesco, Buscar, Guardian Coach, Simba Coach, Kukena Sacco, Lakeland Cargo Logistics, North Rift Shuttle, ENA Coach, Neno Sacco, Tawakal Coaches, Garissa Coach, Naekana Sacco, among many others.

Payment Note (Updated):
Most long-distance couriers require upfront payment at their Nairobi office before dispatch.

Why it helps you:

  • Nationwide reach
  • You choose your preferred courier
  • Same-day dispatch for early orders
  • Perfect for towns outside Nairobi

3. Nairobi Door-to-Door Delivery (Pay on Delivery)

If you can’t make it to the CBD, our riders will deliver straight to your home or office, and you can pay on delivery.

Benefits

  • Convenient, no need to leave your home or workplace
  • Safe payment on delivery
  • Affordable rates depending on distance
  • Great for bulky or time-sensitive orders

4. Delivery via Commuter Buses / Matatus (Within Nairobi & 150km Radius)

For nearby destinations within Nairobi and up to a 150km radius, we can hand over your parcel to commuter buses and matatus headed to your area.

How it Works:

  • Customer pays for the product plus a Ksh100 handover fee
  • Our errands agent coordinates with the matatu driver
  • Once the driver and customer agree, the package is handed over
  • The customer pays the courier fee on arrival at their destination

Benefits:

  • Very affordable
  • Fast same-day delivery
  • Flexible pickup points
  • Ideal for Kiambu, Machakos, Kajiado, Nakuru, Murang’a, etc.

5. Cross-Border Deliveries (UG, TZ, Somalia, South Sudan)

a) Road Transport – Uganda, Tanzania (Next-Day Delivery)

We ship via long-distance buses including: Buscar, Modern Coast, Mash Poa, Tahmeed Transporters, Riverside Shuttle and more.

Destinations served:

  • Kampala, Uganda – Next day delivery
  • Arusha, Tanzania – Next day delivery

b) Air Freight – Somalia & South Sudan

We offer air freight shipping for urgent and commercial packages.

We ship via air to:

  • Mogadishu, Hargeisa & Kismayo – Somalia
  • Juba – South Sudan

Rates:

Capped at USD 4 per kg


Delivery Timeline:
Air freight to Somalia & South Sudan typically takes 3–5 days, as operators wait for payload thresholds before flights depart.

WhatsApp chat by Wakah Logistics about freight rates and delivery timelines to Mogadishu, Somalia.

Airlines / Operators:

  • Freedom Airlines – Somalia outbound
  • Wakah Logistics Kenya – Juba & Kismayo
  • OptiSpeed Logistics – Juba

Benefits:

  • Affordable international shipping
  • Fast transport for business supplies
  • Available weekdays
  • Safe handling and packaging

6. In-Store Shopping & Pickup

Visit us for product inspection, instant pickups, and expert guidance at:
Accra Trade Center – Basement, Shop B1 & B2

Operating Hours

  • Mon–Fri: 8:00am – 7:00pm
  • Saturday: 9:00am – 6:00pm
  • Public Holidays: 9:00am – 5:00pm
  • Sunday: Closed

Benefits

  • Physical inspection before purchase
  • Instant pickup
  • Product demonstrations and expert assistance
  • Secure shopping environment

Why Customers Love Our Delivery Options

  • Multiple delivery options for different budgets
  • Fast dispatch and real-time communication
  • Reliable packaging for nationwide transport
  • Flexible payment options including Pay on Delivery
  • A trusted, centrally located Nairobi pickup point

❓ FAQ

1. Do you offer Pay on Delivery?

Yes, Pay on Delivery is available for Nairobi doorstep deliveries.

2. How long does out-of-town courier delivery take?

Same-day dispatch for early orders. Delivery time depends on the chosen SACCO/courier.

3. Do couriers charge upfront or on pickup?

Most long-distance couriers require upfront payment at their Nairobi office before dispatch.

4. Do you ship to Uganda and Tanzania?

Yes. We offer next-day delivery to Kampala (UG) and Arusha (TZ) via major bus companies.

5. Do you ship to Somalia or South Sudan?

Yes. We ship via air freight at USD 4 per kg, with delivery times of 3–5 days.

6. What is the cheapest delivery method within 150km?

Commuter buses/matatus are the most affordable. You pay Ksh100 handover fee + courier fee on arrival.

7. Where is your shop located?

Accra Trade Centre, Basement Shops B1 & B2, Nairobi CBD.

8. How to contact your shop?

Call/ WhatsApp 0768679055 or 0114746858.